I first heard of Broken Windows Theory in the book Freakonomics. A synopsis of the theory is that there are social norms and expectations of how things are supposed to
Identify & Remediate Issues Before
They Affect Customers
Avoid Multi Million Dollar Mistakes
You make data driven decisions every day. Often times these decisions are being made using incomplete or inaccurate data which can cost you millions.
OpsAnalitica fills that data gap for you.
Enable Manager Efficiency
Managers add value when they are interacting with guests and coaching employees. Make sure they have all the data they need to effectively manage and let OpsAnalitica do the rest.Learn More
Check out our Free COVID Resources
We have created processes to help during the pandemic: Employee Health Screening,
Location Risk Assessment, Drive Thru/Curbside Assessment and more.
Implement Scheduled Sanitization
Sanitizing is the new normal to protect your employees and customers. Also showing
your customers that you are sanitizing is more important than ever so your
customers need to feel comfortable doing business with you again.
We help multi-unit operators mitigate food safety risk and increase operations efficiency. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
Restaurant operators and managers have always used data to make decisions and drive their operations forward. Some of these decisions can have multi million dollar consequences (see Chipotle’s $25 million settlement). Typical data sources are: sales, food cost, labor cost, customer reviews, which are all lagging indicators. Daily operations data is usually “collected” on paper and if it is actually documented it’s pencil whipped, hence making the data unavailable or useless at best.
Here’s what we typically see when talking with restaurant operators:
Lack of Visibility & Accountability
Above store leaders and management struggle with knowing that not all of their processes are being followed every day, every shift because they aren't there. They know that food safety logs are being pencil whipped. Most customer satisfaction issues are avoidable with proper execution.
Processes Managed On Paper
Employees are required to rely on memorizing all the information they learned in training. This is an unreasonable expectation, especially, in this fast paced industry with insanely high turnover. Data is unavailable, corrective actions are not implemented nor managed, leaving customers vulnerable.
Multi-million dollar decisions are being made using inaccurate and/or incomplete data sets. Above store leaders are guessing or, worse yet, have a false sense of security when making operational decisions for their chain. Most data being used are lagging indicators of past operational performance where the damage has already been done.
The Solution: A simple to use, easy to manage restaurant ops & food safety compliance process management solution that allows you to identify and remediate issues before they affect customers.
Best In Class Features
Custom Ops Processes
Brand Standards Evaluations
Dashboards & Insights
Notifications & Messaging
Bluetooth Probe Integration
Want to see these features in action? Register for a live demo!
1.5 million+ Processes Managed
48 Million+ Tasks Completed
300K+ FOOD SAFETY VIOLATIONS REMEDIATED
I caught this article on Fast Casual about another consumer mobile app aimed at speeding up guest turn around times. Split is an app designed to allow consumers to pre-order takeout,
Great article in the June 2015 issue of Entrepreneur Magazine, Why Mulit-Unit Franchise Ownership is now the Norm. These are the points that I found most interesting:
Multi-unit franchisees—those who can
Got the article below emailed to me from the Missouri Restaurant Association regarding minimum wage mandates being proposed for the cities of St. Louis and Kansas City. Like many cities/states
Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a
There’s a great article in The Onion talking about a scary situation where Martha’s Cafe in Fayetteville, AR all of a sudden got super busy on a random Tuesday. Apparently 30 people
Restaurant performance continues positive growth. An article on Food Business News highlights the recent Restaurant Performance Index and Current Situation Index stats from April. Here are a few of the stats
The Wall Street Journal wrote a great article on the new restaurant business model of delivery only, entitled GrubHub Looks Beyond the Sit-Down Restaurant for Growth.
Here are the points that we
We are in complete support of the LIVES program. Here are some of the key points from the article:
LIVES stands for Local Inspector Value Entry Specification.
LIVES will standardize health inspection scores
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton
Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that