There are two ways that you can drive consistent daily execution in your operations: You can nag and set reminders for your staff to do things, basically micromanage every aspect of your operations. You can hire and train the right staff then integrate them into the operations, teach them why you do certain things and …
restaurant inspection app
Always Be Prepared for a Health Inspection with these 9 Tips
9 Tips to Prepare for a Health Inspection from Erik Tversland
The challenge with growing operations
There has been a lot of great press this year about the restaurant industry’s economic impact from the number of employees to the estimated $709 billion in revenue in 2015.  Growing your operations is a great accomplishment. You have succeeded and now it’s time to grow and expand.  All you have to do …
Do third party inspection programs drive consistent daily execution?
It’s hard to believe that having a 3rd party inspection service show up twice a year, maybe once per quarter (we very rarely see this), has a big impact on the daily execution of operations.  Anyone can be great for a day or a shift with some notice. But to be great every shift …
Running Restaurants is Getting Harder – Part 2
To read part one click here Food trucks are another segment of the industry that have prospered from wireless technology. Until recently it was incredibly expensive to take mobile credit card payments. Now it’s comparable to hardwired credit card payments. Mobile technology has made it easier for food trucks to service customers. It used to …
Running Restaurants is Getting Harder – Part 1
If you are a restaurant manager responsible for one location or thousands of locations, then you need to keep reading. Is running restaurants getting harder? Profitability is being squeezed from every direction. From $15 hr minimum wages, increased competition, commodity prices, and technology to name a few. When I came up in the industry in …
Prices Are Starting To Rise
A couple of interesting stories came out today in the restaurant industry. One, which is not such good news for Subway, being that Jarrod’s house got raided this morning in connection with an investigation into child pornography. That will certainly bring on some unexpected brand damage. The other being that Starbucks is raising prices on …
Inspect What You Expect
The only way to get the results that you want as a manager is to inspect what you expect. If you want consistent daily execution, you will have to inspect daily.  Click here to download our Better Practices Guide to Self Inspecting  I’ve heard that if you do something 13 times it becomes …
Operations, Data, & Reporting in Restaurants Part III
Thank you for following this blog series on restaurant operations, data, and reporting. Â In Tuesday’s post, we discussed BOH data collection and what items you could be tracking that could help you improve operations and run more profitable businesses. Â To read Tuesday’s post click here. One last thought on BOH operations data collection. Â A lot …
Operations, Data, & Reporting in Restaurants Part II
Yesterday we explored the importance of operations data, different ways to capture operations data, and where it could be used to make better decisions. If you didn’t see, yesterday’s blog post clicks here. A quick summary of yesterday’s post, the restaurant industry needs to be collecting and analyzing operations data with the easily available register and …