There has been a lot of great press this year about the restaurant industry’s economic impact from the number of employees to the estimated $709 billion in revenue in 2015. Growing your operations is a great accomplishment. You have succeeded and now it’s time to grow and expand. All you have to do …
paperless inspections
Do third party inspection programs drive consistent daily execution?
It’s hard to believe that having a 3rd party inspection service show up twice a year, maybe once per quarter (we very rarely see this), has a big impact on the daily execution of operations. Anyone can be great for a day or a shift with some notice. But to be great every shift …
Running Restaurants is Getting Harder – Part 1
If you are a restaurant manager responsible for one location or thousands of locations, then you need to keep reading. Is running restaurants getting harder? Profitability is being squeezed from every direction. From $15 hr minimum wages, increased competition, commodity prices, and technology to name a few. When I came up in the industry in …
How do you use your operations data?
So you are collecting operations data every day, probably every shift, but what are you doing with it? If you are like most operators you are filing it in a drawer in the GM’s office never to be seen again. But what a waste of time and data. Why go through the exercise if nobody …
Inspect What You Expect
The only way to get the results that you want as a manager is to inspect what you expect. If you want consistent daily execution, you will have to inspect daily. Click here to download our Better Practices Guide to Self Inspecting I’ve heard that if you do something 13 times it becomes …
Operations, Data, & Reporting in Restaurants
This week we are going to be doing a deep dive into restaurant operations, data, and reporting in the industry. We are going to be exploring areas of the restaurant business where operators could be collecting more data, what that data could tell them, and strategies to collect data. The restaurant industry as a whole …
Broken Windows Theory For Restaurants
I first heard of Broken Windows Theory in the book Freakonomics. A synopsis of the theory is that there are social norms and expectations of how things are supposed to be. When expectations aren’t met then society reacts poorly by lashing out. The example that is commonly cited is an empty building in a city, if …
Let’s take a look at your temp logs and line checks
Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a look at your temp logs and line checks for the past month”. Depending on how organized your operations are this can be an easy …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Making the Most of Your 30-Day Free Trial – Part 1
As more and more cloud apps are being designed for business consumers, the 30-Day Free Trial is becoming more and more common in the corporate setting. OpsAnalitica, my company, offers a 30-Day Free Trial for our Inspector App. The Free Trial is not a new concept; it is one of the best sales models for …