A couple of years ago I met with a Chipotle Director to show him the Inspector app of that time. My hope going into the meeting was that he would have been so blown away that he would have walked us into the VP of Ops office. He didn’t, full disclaimer, he wasn’t officially speaking …
Hospitality Industry
Inspection, Managerial and Custom Reports
We have spent all of 2015 to get to this point; our data warehouse is up and running, and we are releasing our first set of managerial reports. Let me explain how reports work in the OpsAnalitica platform. We have three types of reports: Inspection, Managerial and Custom: Inspection Reports: consist of summary views of …
Why Getting Rid of Tipping in Full Service Restaurants is Stupid
Full-service restaurants are unique in American business in that the incentive systems for service employees are perfectly aligned with the goals of the business. It is an amazing sight to see employees working to benefit themselves and simultaneously benefitting the owners and managers of the establishment. Allow me to explain. Servers in restaurants make a …
Checklists May Become An Integral Part Of The Food Code
More responsibility and awareness might be coming for restaurant managers based on information coming out of the 10th Annual Nation’s Restaurant News Food Safety Symposium. At the symposium future additions to the U.S. Food and Drug Administration Model Food Code were speculated in detail by food safety experts including Miriam Eisenberg of EcoSure. The Food …
5 Reasons Why You Should Automate Checklists
We have recently received more proof from our clients that automating checklists and conducting manager follow-up are increasing restaurant profits. Our customers see a 1/2 to 1% reduction in food cost when their restaurants conduct daily line checks and follow-up with the OpsAnalitica platform. Automation and apps add value that’s why they’re everywhere. They make …
Tough Year for Chipotle
It’s been a tough year for Chipotle. From pork supplier issues to a salmonella outbreak in Minnesota, a norovirus issue in California, and now the latest e coli outbreak in the pacific northwest closing some 43 locations. Now you can’t blame all of these issues on Chipotle. The pork supplier was a case of Chipotle …
Free Management by Exception Webinar
We would like to invite you to our Running Better Restaurants in Less Time webinar, on 11/5/2015 at 3:00 pm Central, click here to register. This webinar is going to be packed full of best practices around managing your restaurants by exception. Management By Exception (MBE): is a practice where only significant deviations from set standards, ex: unsafe temperatures …
Face the Facts: It’s a Drag and Drop World – Part III
Here’s part III of the series, the final installment. To catch up on part I click here, part II click here. How to Craft a Workflow Strategy Seek out a check-list driven workflow app provider that has restaurant specific knowledge. Examine the pedigree of the management of the app provider. The restaurant business is perhaps …
Face the Facts: It’s a Drag and Drop World – Part II
Here’s part II of this series. Part I was posted yesterday. If you haven’t read part I yet click here and read it first. Signs you are ready for Workflow Management Apps The obvious signs that you’re ready for workflow management apps are: Your operations are unprofitable You can’t identify where your problems originate You …
Face the Facts: It’s a Drag and Drop World – Part I
You either get dragged (or drag yourself) into restaurant management and accountability technology… Or be forced to drop out for running an unprofitable business. There is no middle ground. That’s for one simple reason: Perhaps 15 years ago it was possible to run a business without a web page, but today it is not. You …