In yesterday’s post, What is Operations Data. We discussed the importance of Operations Data (Ops Data) and how it could be used to make better decisions, drive better operations, and run more profitable restaurants. In Today’s blog post, we are going to discuss more Ops Data use cases. Is your manager any good? The GM of a …
data analytics
What is Operations Data?
Since we started OpsAnalitica we have been talking about Operations Data(Ops Data) and how powerful it is and it dawned on me last week that we haven’t taken the time to define Operations Data for our readers. This is an oversight on our part but one that I hope to correct in this week’s blogs. Here …
The Importance of Line Checks
I recently stumbled upon a great blog post written by George Barton entitled: “Line Checks: Why So Important?”. To view the original post on Nightclub.com click here. Here are the points he makes that I felt were top notch. All scheduled managers during all shifts should participate in conducting line checks. This is an on-going …
The Customer Experience & Mobile Apps
I saw an article on the Missouri Restaurant Association website where SmartBrief talked to Maya Mikhailov, chief marketing officer of GPShopper. She brings up some great points around restaurants and retailers using data and apps to interact with customers. Data is being used all over the business to help influence decisions and drive sales. Here are some …
How do you use your operations data?
So you are collecting operations data every day, probably every shift, but what are you doing with it? If you are like most operators you are filing it in a drawer in the GM’s office never to be seen again. But what a waste of time and data. Why go through the exercise if nobody …
“Moneyball approach ” to managing multi-location restaurants
The question is: Which data? What things should our “Moneyball scouts ” be looking at? That’s where SMART Pre-Shift Inspection Protocols come into play. With the SMART Pre-Shift Inspection Protocol, you can leverage your workforce to collect data, which will let you draw correlations between operations, sales, and costs. That will help you determine your shortest path to …
Operations, Data, & Reporting in Restaurants Part III
Thank you for following this blog series on restaurant operations, data, and reporting. In Tuesday’s post, we discussed BOH data collection and what items you could be tracking that could help you improve operations and run more profitable businesses. To read Tuesday’s post click here. One last thought on BOH operations data collection. A lot …
Operations, Data, & Reporting in Restaurants Part II
Yesterday we explored the importance of operations data, different ways to capture operations data, and where it could be used to make better decisions. If you didn’t see, yesterday’s blog post clicks here. A quick summary of yesterday’s post, the restaurant industry needs to be collecting and analyzing operations data with the easily available register and …