Since we started OpsAnalitica we have been talking about Operations Data(Ops Data) and how powerful it is and it dawned on me last week that we haven’t taken the time to define Operations Data for our readers. This is an oversight on our part but one that I hope to correct in this week’s blogs. Here …
Daily Inspections
The Importance of Line Checks
I recently stumbled upon a great blog post written by George Barton entitled: “Line Checks: Why So Important?”. To view the original post on Nightclub.com click here. Here are the points he makes that I felt were top notch. All scheduled managers during all shifts should participate in conducting line checks. This is an on-going …
How do you use your operations data?
So you are collecting operations data every day, probably every shift, but what are you doing with it? If you are like most operators you are filing it in a drawer in the GM’s office never to be seen again. But what a waste of time and data. Why go through the exercise if nobody …
Essentials of a SMART Pre-shift Inspection
Baselines are covered first. The SMART Pre-Shift Inspection Protocol captures data that is essential to operations and inspections (fridge temps, food temps, locations of sanitizing buckets…everything you need for CYA moments and health inspections). But the SMART Pre-Shift Inspection Protocol also collects the seemingly extraneous data that could be far more telling than the fact …
“Moneyball approach ” to managing multi-location restaurants
The question is: Which data? What things should our “Moneyball scouts ” be looking at? That’s where SMART Pre-Shift Inspection Protocols come into play. With the SMART Pre-Shift Inspection Protocol, you can leverage your workforce to collect data, which will let you draw correlations between operations, sales, and costs. That will help you determine your shortest path to …
Prices Are Starting To Rise
A couple of interesting stories came out today in the restaurant industry. One, which is not such good news for Subway, being that Jarrod’s house got raided this morning in connection with an investigation into child pornography. That will certainly bring on some unexpected brand damage. The other being that Starbucks is raising prices on …
What are SMART Pre-shift Inspections?
At OpsAnalitica, we are big believers that conducting consistent daily inspections drives better operations, safer restaurants, and increases profitability. We are such big believers we have developed our pre-shift inspection methodology, the SMART Pre-Shift Inspection. We will be hosting a 30-minute webinar on SMART Pre-shift inspections on Tuesday July 14th at 3:00 pm central time. Click …
Inspect What You Expect
The only way to get the results that you want as a manager is to inspect what you expect. If you want consistent daily execution, you will have to inspect daily. Click here to download our Better Practices Guide to Self Inspecting I’ve heard that if you do something 13 times it becomes …
Operations, Data, & Reporting in Restaurants
This week we are going to be doing a deep dive into restaurant operations, data, and reporting in the industry. We are going to be exploring areas of the restaurant business where operators could be collecting more data, what that data could tell them, and strategies to collect data. The restaurant industry as a whole …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …