Due Care – What does it mean in restaurants? from Erik Tversland
Daily Inspections
New FDA Rules mean more Manufacturer Self-Inspections
The new FDA rules that were released this month are going to mandate that manufacturers take more responsibility for their facilities. Â Here are the points that I found most interesting: Tainted foods — including recent examples such as spinach, cantaloupe and ice cream — sicken 1 in 6 Americans — or 48 million people — …
What is accountability in restaurant operations?
We’re always talking about “driving accountability” and “holding our managers accountable”, but what does that mean?  For a multi-unit operator accountability can make or break your business.You need to know that policies and procedures that you have put into place and trained your staff to perform are actually getting done every shift.  You …
Predictive analytics helps Chicago prioritize restaurant inspections
Found a really cool article on how the city of Chicago teamed up with the Civic Consulting Alliance and researchers from Allstate Insurance’s Quantitative Research & Analytics Department to put together a predictive model using 311 calls, previous inspections, permits, and other data points to identify high risk restaurants.  Here is what I found most …
The challenge with growing operations
There has been a lot of great press this year about the restaurant industry’s economic impact from the number of employees to the estimated $709 billion in revenue in 2015.  Growing your operations is a great accomplishment. You have succeeded and now it’s time to grow and expand.  All you have to do …
Do third party inspection programs drive consistent daily execution?
It’s hard to believe that having a 3rd party inspection service show up twice a year, maybe once per quarter (we very rarely see this), has a big impact on the daily execution of operations.  Anyone can be great for a day or a shift with some notice. But to be great every shift …
Running Restaurants is Getting Harder – Part 1
If you are a restaurant manager responsible for one location or thousands of locations, then you need to keep reading. Is running restaurants getting harder? Profitability is being squeezed from every direction. From $15 hr minimum wages, increased competition, commodity prices, and technology to name a few. When I came up in the industry in …
FOH Readiness is Key
I’m sure you have experienced this a million times…. Â I’m going to share a story from my days bartending in a very busy mountain town. Â Spring break was one of the busiest times of the year. Â Two-hour waits for dinner and up to an hour wait for lunch. No real break between the …
Operations Data Use Cases Finale
In yesterday’s post, Operations Data Use Cases. We discussed two Ops Data use cases and how Ops Data could be used to make better decisions, drive better operations, and run more profitable restaurants.  In Today’s blog post, we are going to discuss one more use case and draw some conclusions. Line Pars Do you check that your …
Operations Data Use Cases
In yesterday’s post, What is Operations Data. We discussed the importance of Operations Data (Ops Data) and how it could be used to make better decisions, drive better operations, and run more profitable restaurants.  In Today’s blog post, we are going to discuss more Ops Data use cases. Is your manager any good? The GM of a …