There’s a great article in The Onion talking about a scary situation where Martha’s Cafe in Fayetteville, AR all of a sudden got super busy on a random Tuesday. Apparently 30 people showed up all at once and the mayhem ensued. It was a situation where nobody, even the manager, expected this to happen in the slightest …
accountability management
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Credit Card Liability Shift & the Effect on Restauranteurs
Come October 1, 2015 there are big changes coming to the payment industry. The US is the last major market that is still using the old swipe and sign cards. The familiar card technology is blamed for the fact that the US accounts for nearly half of the world’s credit card fraud while only accounting for …
FOH Readiness Checklist
I’m sure you have experienced this a million times…. I’m going to share a story from my days at bartending in a very busy mountain town. Spring break was one of the busiest times of the year. Two-hour waits for dinner and up to an hour wait for lunch. No real break between …
Making the Most of Your 30-Day Free Trial – Part 1
As more and more cloud apps are being designed for business consumers, the 30-Day Free Trial is becoming more and more common in the corporate setting. OpsAnalitica, my company, offers a 30-Day Free Trial for our Inspector App. The Free Trial is not a new concept; it is one of the best sales models for …
Bad Manager vs. Good Manager Part II
Restaurant Managers Without Line Check Technology Are Just “Putting Out Fires With Gasoline!” “Lexi” Without A Line-Check App vs. “Lexi” With a Line Check App, With OpsAnalitica to the Rescue. Don’t be embarrassed if the person we describe sounds exactly like you. Actually, it may be you, but not for long. You won’t have to read far …
Bad Manager vs Good Manager Part I
Restaurant Managers Without Line Check Technology Are Just “Putting Out Fires With Gasoline!” “Lexi” Without A Line-Check App vs. “Lexi” With a Line Check App, With OpsAnalitica to the Rescue. Don’t be embarrassed if the person we describe sounds exactly like you. Actually, it may be you, but not for long. You won’t have to read far …
“Fair work week” efforts a problem for retail, soon a problem for restaurants
Although sales numbers appear to remain positive for the restaurant industry, other challenges continue to mount. On top of the rising minimum wage restaurants are now faced with potential scheduling regulations as well. NRN.com contributor, Joe Kefauver, posted an article summarizing the regulations that are currently being proposed in some fashion in 10 states and …
Panera 2.0
An article in the St. Louis Post Dispatch, “From iPad to plate, technology speeding up food at Bread Co.”, highlights some of the early findings of some of the technology improvements being made, known as Panera 2.0. Here in St. Louis Panera is still called St. Louis Bread Company or Bread Co for short. They …
What is the deal with Yelp?
We posted a blog two days ago, The Ugly Truth about Dirty Restaurants and Yelp, and it has generated some very passionate comments about Yelp and the people who were apparently sickened by the restaurant. The original article that the blog is based off is from the Food Poison Journal. I don’t own a restaurant …