Scheduling doesn’t have to suck. I know that the government is trying to make it as horrible as possible when it comes to labor laws. Listen to this interview with
We help multi-unit operators mitigate food safety risk and increase operations efficiency. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
Less than 20% of restaurant chains are reporting same store sales increases above and beyond menu price increases. The data shows that more often than not, delivery isn’t the problem. All the recent restaurant chain Chapter 11 filings are citing “operational issues” as a main contributing factor of their failure.
Here’s what we typically see when we start talking to potential clients:
One Size Fits All Processes
When in reality every location is different thus making each shift unique. A one size fits all system doesn't work because employees wind up missing crucial steps or wasting time on irrelevant tasks. This leads to inconsistent guest experiences and increased labor costs.
Static Job Aides
Employees are required to rely on memorizing all the information they learned in training. This is an unreasonable expectation, especially, in this fast paced industry with insanely high turnover. Employees are wasting time asking for help and/or flipping through content to find the information they need.
Operations and food safety compliance processes are ever evolving and dynamic. Most clients haven't updated these in years or decades because there isn't an efficient way to make changes and have them cascade through the chain. Outdated processes and procedures cause inconsistency and efficiency issues.
The Solution: A simple to use, easy to manage restaurant ops & food safety compliance process management solution that seamlessly provides a customized end user experience.
We will work with you to analyze your current processes and how they are implemented today. What systems are being used, where does all the data live and how is it accessed and acted upon.
We will work with you to update, optimize and customize your processes not just to your brand, but down to the exact location, shift, and team member.
By optimizing your processes you will reduce labor costs, run more consistent operations across all your locations thus creating great guest experiences every visit, generating repeat business.
The restaurant industry is ever evolving thus our processes and procedures are ever evolving. Nothing you start with today needs to, nor should it, be that way forever.
Best In Class Features
Custom Ops Processes
Brand Standards Evaluations
Dashboards & Insights
Notifications & Messaging
Bluetooth Probe Integration
Want to see these features in action? Register for a live demo!
1.5 million+ Processes Managed
48 Million+ Tasks Completed
300k+ Food Safety Violations Remediated
The traditional field structure in multi-unit restaurant organizations starts at the restaurant level and goes to an Area Mgr or Director, eventually rolling up to a VP of Ops and
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Restaurant Audits, OER’s, Quality Inspections are just some of the names that restaurant/hotel chains use to describe their location audit process. The names are different, but the intent is the
It’s called Customer Success, and it’s going to be one of the major forces—perhaps the overall #1 driver—that will reshape the cloud-computing industry in 2018. Bob Evans
Bob Evans recently wrote
We recently asked our email list of over 9,000 recipients “what was their biggest restaurant operations issue?” The unequivocal 1st place answer was:
Finding, Hiring, and Keeping employees.
Which sucks for me because
How many emails do you get a day?
The average worker receives about 80ish emails a day and sends around 30.
Email was originally invented to get rid of paper interoffice memos.
I’m one of those people who like to order ahead on an app and pick stuff up and bring it home. I’ve got two very frustrating stories of trying to do
In this episode, we interview Tom Missios, a restaurant consultant specialing in helping his client’s implement systems and controls, menu engineering and social media. We talk about Tom’s career and
In this interview, we speak with Allison Housley, co-owner, of Sputnik Denver. Sputnik has been at the heart of the Denver music and art scene for over a decade. Learn