The first part of this article from Hospitality Technology summarizes the National Restaurant Association’s 2015 forecast which boasts good news for the industry this year. We’ve already talked about that
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We help multi-unit operators mitigate food safety risk and increase operations efficiency. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
Restaurant operators and managers have always used data to make decisions and drive their operations forward. Some of these decisions can have multi million dollar consequences (see Chipotle’s $25 million settlement). Typical data sources are: sales, food cost, labor cost, customer reviews, which are all lagging indicators. By the time they identify an issue it’s too late, the damage has already been done.
Here’s what we typically see when talking with restaurant operators:
Lack of Real-time Visibility
Above store leaders and management don't have real-time visibility into whether or not problems were remediated before affecting the business negatively because they aren't able to be at every location all the time. They are having to do research and coach after the fact, but there's no guarantee tomorrow will be like yesterday.
Processes Managed On Paper
Employees are required to rely on memorizing all the information they learned in training. This is an unreasonable expectation, especially, in this fast paced industry with insanely high turnover. Data is unavailable, corrective actions are not implemented nor managed, leaving the business vulnerable.
Multi-million dollar decisions are being made using inaccurate and/or incomplete data sets. Above store leaders are guessing or, worse yet, have a false sense of security when making operational decisions for their chain. Most data being used are lagging indicators of past operational performance where the damage has already been done.
The Solution: A simple to use, easy to manage restaurant operations process management solution that helps you to identify and remediate problems, in real-time, before they affect the business negatively.
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1.5 million+ Processes Managed
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The National Restaurant Association has released it’s 2015 industry forecast and it’s looking pretty good. Here are a couple of highlights:
Estimated industry sales of $709.2 billion
Estimated to hit
Here is another example of one bad actor running unsafe operations bringing unwanted media attention to the whole chain.
Click here to watch the news report
This is a trend, local news
A nice positive article from FSR Magazine to start off 2015 as it relates to a growth in sales for chain restaurants. Here are a couple of the highlights:
Please take a look at the National Restaurant Association’s Official Response to the State of the Union Address. I would like to add two personal notes to this story.
This article, Health Department Investigating Illness at Opryland Hotel, illustrates one of our key beliefs at OpsAnalitica. In today’s connected world, a news story like this can reach a national