Here’s a great article from TechCrunch on technology in the restaurant industry. A major focus of this article is on POS systems. Mobile POS systems are moving in on long
We help multi-unit operators mitigate food safety risk and increase operations efficiency. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
Less than 20% of restaurant chains are reporting same store sales increases above and beyond menu price increases. The data shows that more often than not, delivery isn’t the problem. All the recent restaurant chain Chapter 11 filings are citing “operational issues” as a main contributing factor of their failure.
Here’s what we typically see when we start talking to potential clients:
One Size Fits All Processes
When in reality every location is different thus making each shift unique. A one size fits all system doesn't work because employees wind up missing crucial steps or wasting time on irrelevant tasks. This leads to inconsistent guest experiences and increased labor costs.
Static Job Aides
Employees are required to rely on memorizing all the information they learned in training. This is an unreasonable expectation, especially, in this fast paced industry with insanely high turnover. Employees are wasting time asking for help and/or flipping through content to find the information they need.
Operations and food safety compliance processes are ever evolving and dynamic. Most clients haven't updated these in years or decades because there isn't an efficient way to make changes and have them cascade through the chain. Outdated processes and procedures cause inconsistency and efficiency issues.
The Solution: A simple to use, easy to manage restaurant ops & food safety compliance process management solution that seamlessly provides a customized end user experience.
We will work with you to analyze your current processes and how they are implemented today. What systems are being used, where does all the data live and how is it accessed and acted upon.
We will work with you to update, optimize and customize your processes not just to your brand, but down to the exact location, shift, and team member.
By optimizing your processes you will reduce labor costs, run more consistent operations across all your locations thus creating great guest experiences every visit, generating repeat business.
The restaurant industry is ever evolving thus our processes and procedures are ever evolving. Nothing you start with today needs to, nor should it, be that way forever.
Best In Class Features
Custom Ops Processes
Brand Standards Evaluations
Dashboards & Insights
Notifications & Messaging
Bluetooth Probe Integration
Want to see these features in action? Register for a live demo!
1.5 million+ Processes Managed
48 Million+ Tasks Completed
300k+ Food Safety Violations Remediated
We’ve been talking a lot about the recent good news from the National Restaurant Association for the upcoming year. With this good news comes some challenges for the restaurant industry.
Read an article from the local CBS affiliate in San Fran/Bay Area suggesting that it’s time to change server compensation away from tips. The article mentions that this is an
I read an interesting article today from a financial newsletter that I subscribe to, Money and Markets. In the article, Jon Markman, looks at what Americans are doing with the
Tax season is upon us and we found this tidbit of information in our Missouri Restaurant Association weekly newsletter. Thought it might be useful so we figured we would share. Of course
Here’s an interesting article from the Philadelphia Business Journal about the effects of a convention on a city. Especially a very large , citywide convention such as the DNC.
I came across a great article on fastcasual.com talking about optimism from restaurant employees about the current and future state of the industry. This is of course related to the
I know, enough with the health inspector posts, we get it. I promise this is the last one for a while, but I happened to stumble upon these 3 articles
As a follow up to yesterday’s post “9 tips to prepare for a health inspection” we have another article from restaurant.org on working with health inspectors.
Restaurant operators and health inspectors
Here’s some great information from www.restaurant.org on how to be proactive and manage health inspections properly.
The proper strategy for a successful health inspection is to be ready for an inspection