This article, Health Department Investigating Illness at Opryland Hotel, illustrates one of our key beliefs at OpsAnalitica. In today’s connected world, a news story like this can reach a national
We help multi-unit operators manage consistency across all locations thus increasing guest satisfaction and repeat customers. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
If you are hearing about inconsistency issues from your customers, it’s too late.
Here is what the status quo looks like.
Expensive Paper Binders
A Paper Checklist/Red Book doesn't offer real-time accountability nor can it proactively communicate and bubble up potential issues to your attention. If you are using a paper-based system for shift readiness you are wasting your money. You can get a digital solution for less cost that provides more value.
Crucial Tasks Missed
Because there's no accountability with paper checklists, setup tasks/procedures get missed such as holding temps, clean bathrooms, service stations, etc. Executing these procedures could be the deciding factor whether or not a customer returns.Learn More
Money Left On The Table
When guests don't come back because of a bad experience you get dinged twice. Once, of course, because they never return to spend money and second because rarely is the cost to acquire a customer covered during the first visit. A lot of money gets left on the table by simply not being ready to serve guests at the beginning of the shift.
OpsAnalitica will help you run better restaurants during these 3 Crucial Shift Periods.
With station and managerial set-up checklists, your team will make sure that every little detail is handled. Your food will be safe and tasty and your restaurant will be clean and inviting for guests.
The service period is the show! This is when all your employees are working on revenue-generating activities: selling, making and serving delicious, safe food. You need to be ready to go from the beginning and stay ready throughout the shift or guest satisfaction takes a hit along with sales and profits.Learn More
Here you are resetting for the next service period or you are closing down for the day. If your team doesn't do this correctly, things will get missed that impact the success of the next meal period.
The Solution’s As Easy To Use As Paper