This week we are going to be doing a deep dive into restaurant operations, data, and reporting in the industry. We are going to be exploring areas of the restaurant
We help multi-unit operators mitigate food safety risk and increase operations efficiency. If you are using a paper based solution know that you can replace it with a digital solution for less cost.
Less than 20% of restaurant chains are reporting same store sales increases above and beyond menu price increases. The data shows that more often than not, delivery isn’t the problem. All the recent restaurant chain Chapter 11 filings are citing “operational issues” as a main contributing factor of their failure.
Here’s what we typically see when we start talking to potential clients:
One Size Fits All Processes
When in reality every location is different thus making each shift unique. A one size fits all system doesn't work because employees wind up missing crucial steps or wasting time on irrelevant tasks. This leads to inconsistent guest experiences and increased labor costs.
Static Job Aides
Employees are required to rely on memorizing all the information they learned in training. This is an unreasonable expectation, especially, in this fast paced industry with insanely high turnover. Employees are wasting time asking for help and/or flipping through content to find the information they need.
Operations and food safety compliance processes are ever evolving and dynamic. Most clients haven't updated these in years or decades because there isn't an efficient way to make changes and have them cascade through the chain. Outdated processes and procedures cause inconsistency and efficiency issues.
The Solution: A simple to use, easy to manage restaurant ops & food safety compliance process management solution that seamlessly provides a customized end user experience.
We will work with you to analyze your current processes and how they are implemented today. What systems are being used, where does all the data live and how is it accessed and acted upon.
We will work with you to update, optimize and customize your processes not just to your brand, but down to the exact location, shift, and team member.
By optimizing your processes you will reduce labor costs, run more consistent operations across all your locations thus creating great guest experiences every visit, generating repeat business.
The restaurant industry is ever evolving thus our processes and procedures are ever evolving. Nothing you start with today needs to, nor should it, be that way forever.
Best In Class Features
Custom Ops Processes
Brand Standards Evaluations
Dashboards & Insights
Notifications & Messaging
Bluetooth Probe Integration
Want to see these features in action? Register for a live demo!
1.5 million+ Processes Managed
48 Million+ Tasks Completed
300k+ Food Safety Violations Remediated
CBS News posted an article today “How much will minimum wage hikes hurt restaurants?”. They site a Moody’s Investor Services study that took a look at the effect on the
I caught this on the Missouri Restaurant Association website.
The National Restaurant Association and Deloitte are looking for participants in the Restaurant Industry Operations Survey. By completing the survey you will
I first heard of Broken Windows Theory in the book Freakonomics. A synopsis of the theory is that there are social norms and expectations of how things are supposed to
I caught this article on Fast Casual about another consumer mobile app aimed at speeding up guest turn around times. Split is an app designed to allow consumers to pre-order takeout,
Great article in the June 2015 issue of Entrepreneur Magazine, Why Mulit-Unit Franchise Ownership is now the Norm. These are the points that I found most interesting:
Multi-unit franchisees—those who can
Got the article below emailed to me from the Missouri Restaurant Association regarding minimum wage mandates being proposed for the cities of St. Louis and Kansas City. Like many cities/states
Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a
There’s a great article in The Onion talking about a scary situation where Martha’s Cafe in Fayetteville, AR all of a sudden got super busy on a random Tuesday. Apparently 30 people
Restaurant performance continues positive growth. An article on Food Business News highlights the recent Restaurant Performance Index and Current Situation Index stats from April. Here are a few of the stats