Episode, 31 – Contactless Payment Is Going To Be A Must Have An Interview With Laurent May From Ready We recently interviewed Laurent May from Ready To Pay. Laurent discusses the different contactless payment options that are available from their company. He gives you a sense of set-up times and costs as well. Contactless Payment …
Restaurant Industry
The FDA Has Stated that you Should Take Employee Temperatures Before Their Shift
We have created a Free Employee Health Verification Process that you can use to Pre-Screen your employees. Check out this short video describing the process. Here is the link to the FDA Site, you should visit this page because it has tons of secondary links to CDC guidance on everything you need to know right …
Reduce Ops Expenses without Sacrificing Customer Satisfaction
Cutting Costs and Optimizing Field Teams The only way we are going to make it through this COVID-19 crisis is to simultaneously cut costs while pivoting a large portion of our resources to maximize our take-out, drive-thru and delivery sales channels. If we can do this quickly, we can adapt to the lower sales during …
Should I Start Taking My Employees Temperatures?
Since the WHO and CDC have declared that we are in the midst of a COVID-19 Pandemic, the EEOC has allowed the taking of employee temperatures. I recently was a panelist on a webinar hosted by the World Health Congress & The Validation Institute and I was able to discuss the taking of employee temperatures …
Free COVID-19 Tools From OpsAnalitica
Updated with new tools on 4/16/20 We have created Free Tools for restaurant operators to help them manage their restaurants and decrease risk during the COVID-19 crisis. As with all OpsAnalitica Processes, these are 100% customizable for your business. To get these free tools, click on the chat bot in the bottom right hand corner …
New Front Of The House Sanitation Standards In A Social Distancing World
On April 1, 2020, we hosted a webinar about the New FOH changes that are going to be required for restaurants in a COVID-19 world. Below is the full presentation about the changes that are coming for restaurants. This presentation takes you through 3 main steps in mitigating risk and increasing consumer confidence. Conducting a …
New FDA Guidance on Face Masks for Restaurant Employees
The FDA has updated their guidance on restaurant employees wearing face masks while working. I’m going to post the link and the direct text from the FDA’s site below to save you some time. If you want to learn more about how to wear the masks and keep them clean, the 3rd bullet point below …
Area/District Managers Should Stop Visiting Restaurants During the COVID-19 Crisis
I’m writing this in early April of 2020 and I’m setting the stage of the current environment so readers of this blog in the future will understand the situation here in the US at this time. 2/3 + of the US is on mandatory social distancing, stay at home isolation through 4/30/20, restaurants are only …
OrderUp: Recap of Restaurant Operators being Duped by Silicon Valley’s Big Money
In this episode of the OrderUp Show Tommy recaps his blog on the big money that has been funneled into 3rd party delivery companies that has been used to convince restaurant operators that delivery will solve all their problems. Well the data suggests otherwise. Take a listen below.
OrderUp: Murk Maddock Interview
In this episode of the OrderUp Show Tommy sits down with Murk Maddock, an ops services guru,. They discuss Murk’s career and his thoughts on the state of the restaurant industry today. He’s a very interesting person take a listen below.