How to Implement Management by Checklist with follow-up in your Restaurants

Management by checklist is exactly what you think it is; it is the art of managing your restaurants by using short, focused checklists to ensure that the most important operational details aren’t missed on a shift-by-shift restaurant-by-restaurant basis.  The practice is modeled after airplane pilots and their use of checklists. Checklists work, plain and simple. …