Two of the most iconic moments in film history are Thelma & Louise driving off that cliff and Butch and Sundance charging out the door to take on the Bolivian army. They are scenes of people choosing their destruction. There are restaurant owners and managers that do the same thing every day. We wrote a …
Blog
Face the Facts: It’s a Drag and Drop World – Part I
You either get dragged (or drag yourself) into restaurant management and accountability technology… Or be forced to drop out for running an unprofitable business. There is no middle ground. That’s for one simple reason: Perhaps 15 years ago it was possible to run a business without a web page, but today it is not. You …
Apps and Big Data: How They Are Changing The World of Multi-Location Restaurants – Part II
Here is part two. Part one was posted on Monday, click here to read part one if you haven’t read it already. If sales drop, for seemingly no reason, Big Data can look at customer reporting sites like Yelp through an automatic data harvest to see if bad scores are driving away people. Without Big …
Apps and Big Data: How They Are Changing The World of Multi-Location Restaurants – Part I
You’ve surely seen the hopeful ads about for how Big Data can help cure cancer and stop deadly attacks, but you know what Big Data is really ideal for? Multi-unit restaurants. That’s right. Oh sure, we’ll need Big Data to cure diseases and save the world, but Big Data excels at process optimization and workflow …
Share Your Thoughts On The Industry
Every week we aspire to create content for you that will make a difference in your business. You guys have downloaded tens of thousands of reports, eBooks, tools, and articles. Â http://bit.ly/1M83oSQ Â Some weeks we create content that is very popular, and hundreds of you respond by downloading it. Â Â Other weeks we miss …
Visibility: What Does It Mean For Multi-Unit Operators
Visibility: What does it mean for Multi-Unit Operators from Erik Tversland
An Amazing Story About Checklists
Wow! What an amazing write up about checklists in Restaurant Hospitality. It’s an older article from 2012, but it’s timeless. There’s no better use case for implementing checklists than what the author lays out in this article. He talks about taking the unknown out of making sure that your staff is getting things done and …
Today’s Struggles of Restaurant Management
It is hard to believe that I got my first restaurant job 30 years ago. Â I was fourteen years old; I remember because I had to get a work permit, I was a grill cook at a Jerry’s Subs and Pizza in the Columbia Mall. I got my hotel restaurant degree 8 years later, and …
Food-borne Illness Just Got Very Serious
It’s of course always a serious issue, but there hasn’t been a sentence such as the one laid down last week for the former owner of Peanut Corp of America. A 28 year prison sentence for the salmonella outbreak at his manufacturing facility in 2008/2009 that killed 9 people and got another 714 people really …
Thawing and Holding Tips
Thanks to the Missouri Restaurant Association weekly newsletter we’re able to share these tips for thawing and holding food. Thawing -Refrigeration:Â Thaw TCS food at 41 ÌŠFahrenheit (5 ÌŠCelsius) or lower to limit pathogen growth. Plan ahead when thawing large items, such as turkeys. They can take several days to defrost. -Microwave:Â You can safely thaw food …