Full-service restaurants are unique in American business in that the incentive systems for service employees are perfectly aligned with the goals of the business. It is an amazing sight to see employees working to benefit themselves and simultaneously benefitting the owners and managers of the establishment. Allow me to explain. Servers in restaurants make a …
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Checklists May Become An Integral Part Of The Food Code
More responsibility and awareness might be coming for restaurant managers based on information coming out of the 10th Annual Nation’s Restaurant News Food Safety Symposium. At the symposium future additions to the U.S. Food and Drug Administration Model Food Code were speculated in detail by food safety experts including Miriam Eisenberg of EcoSure. The Food …
Due Diligence and Due Care for Restaurant Managers
I believe that the hospitality industry should adopt Due Diligence and Due Care as management concepts that we fully embrace and implement into our business processes. Â Due Diligence and Due Care are words associated with investing, and contracts. In my last position working in cyber security, those terms were defined as: Due Diligence: Identifying …
5 Reasons Why You Should Automate Checklists
We have recently received more proof from our clients that automating checklists and conducting manager follow-up are increasing restaurant profits.  Our customers see a 1/2 to 1% reduction in food cost when their restaurants conduct daily line checks and  follow-up with the OpsAnalitica platform. Automation and apps add value that’s why they’re everywhere. They make …
In-N-Out Rightfully Protecting Their Brand
By now most of you have heard that In-N-Out Burger has filed a lawsuit against DoorDash for delivering their delicious burgers without their permission. On a side note I’ve been craving In-N-Out ever since this story broke. Double double animal style is near impossible to beat. Unfortunately, there isn’t a location within a reasonable distance …
6 Types of Food Comps and How You Can Reduce Food Costs
I was recently talking to one of our clients about the OpsAnalitica Inspector, and he was telling me how it helps their company reduce Food Costs. See if this sounds familiar, their managers have always been required to do pre-shift line checks. Even before they had implemented OpsAnalitica they did their line checks like most …
Tough Year for Chipotle
It’s been a tough year for Chipotle. From pork supplier issues to a salmonella outbreak in Minnesota, a norovirus issue in California, and now the latest e coli outbreak in the pacific northwest closing some 43 locations. Now you can’t blame all of these issues on Chipotle. The pork supplier was a case of Chipotle …
Free Management by Exception Webinar
We would like to invite you to our Running Better Restaurants in Less Time webinar, on 11/5/2015 at 3:00 pm Central, click here to register. This webinar is going to be packed full of best practices around managing your restaurants by exception. Management By Exception (MBE):  is a practice where only significant deviations from set standards, ex: unsafe temperatures …
Face the Facts: It’s a Drag and Drop World – Part III
Here’s part III of the series, the final installment. To catch up on part I click here, part II click here. How to Craft a Workflow Strategy Seek out a check-list driven workflow app provider that has restaurant specific knowledge. Examine the pedigree of the management of the app provider. The restaurant business is perhaps …
Face the Facts: It’s a Drag and Drop World – Part II
Here’s part II of this series. Part I was posted yesterday. If you haven’t read part I yet click here and read it first. Signs you are ready for Workflow Management Apps The obvious signs that you’re ready for workflow management apps are: Your operations are unprofitable You can’t identify where your problems originate You …