Updated with new tools on 4/16/20 We have created Free Tools for restaurant operators to help them manage their restaurants and decrease risk during the COVID-19 crisis. As with all OpsAnalitica Processes, these are 100% customizable for your business. To get these free tools, click on the chat bot in the bottom right hand corner …
Tommy Yionoulis
I've been in the restaurant industry for most of my adult life. I have a BSBA from University of Denver Hotel Restaurant school and an MBA from the same. When I wasn't working in restaurants I was either doing stand-up comedy, for 10 years, or large enterprise software consulting. I'm currently the Managing Director of OpsAnalitica and our Inspector platform was originally conceived when I worked for one of the largest sandwich franchisors in the country. You can reach out to me through LinkedIn.
New Front Of The House Sanitation Standards In A Social Distancing World
On April 1, 2020, we hosted a webinar about the New FOH changes that are going to be required for restaurants in a COVID-19 world. Below is the full presentation about the changes that are coming for restaurants. This presentation takes you through 3 main steps in mitigating risk and increasing consumer confidence. Conducting a …
New FDA Guidance on Face Masks for Restaurant Employees
The FDA has updated their guidance on restaurant employees wearing face masks while working. I’m going to post the link and the direct text from the FDA’s site below to save you some time. If you want to learn more about how to wear the masks and keep them clean, the 3rd bullet point below …
Creating a World Class Sanitation Program for your Business in the COVID-19 Era
Quick answers to common questions I’m going to continue to update this section with new answers to questions as we get them. So check back often or submit a question that isn’t addressed in the comments and I will do my best to find you the answer. What should I be sanitizing in my business? …
Area/District Managers Should Stop Visiting Restaurants During the COVID-19 Crisis
I’m writing this in early April of 2020 and I’m setting the stage of the current environment so readers of this blog in the future will understand the situation here in the US at this time. 2/3 + of the US is on mandatory social distancing, stay at home isolation through 4/30/20, restaurants are only …
OrderUp: Recap of Restaurant Operators being Duped by Silicon Valley’s Big Money
In this episode of the OrderUp Show Tommy recaps his blog on the big money that has been funneled into 3rd party delivery companies that has been used to convince restaurant operators that delivery will solve all their problems. Well the data suggests otherwise. Take a listen below.
OrderUp: Murk Maddock Interview
In this episode of the OrderUp Show Tommy sits down with Murk Maddock, an ops services guru,. They discuss Murk’s career and his thoughts on the state of the restaurant industry today. He’s a very interesting person take a listen below.
How to fix Subway
In this two part series of the OrderUp Show Tommy walks us through the rise and fall of the largest sandwich chain in the world. He also gives his thoughts on what he would do to save the chain. He’s got experience in this area as he was involved with a very similar situation in …
Silicon Valley Big Money Is Trying to Trick Restaurant Operators
As I have been watching the industry over the last couple of years, I’ve concluded that the big Private Equity and Venture Capital firms from Silicon Valley are trying to hoodwink the restaurant industry. What are the five big initiatives that most large restaurant companies have been focused on in the past couple of years: …
People Can’t Get Their Managers To Follow Procedures
We are constantly talking to restaurant leaders about procedures, checklists, food safety etc.. One of the issues that is commonly raised by these managers is that they are struggling to get their people to do what they are supposed to do. This happens more than you can believe and I literally can’t understand it. Restaurant …