By now most of you have heard that In-N-Out Burger has filed a lawsuit against DoorDash for delivering their delicious burgers without their permission. On a side note I’ve been craving In-N-Out ever since this story broke. Double double animal style is near impossible to beat. Unfortunately, there isn’t a location within a reasonable distance …
Erik Tversland
Tough Year for Chipotle
It’s been a tough year for Chipotle. From pork supplier issues to a salmonella outbreak in Minnesota, a norovirus issue in California, and now the latest e coli outbreak in the pacific northwest closing some 43 locations. Now you can’t blame all of these issues on Chipotle. The pork supplier was a case of Chipotle …
Free Management by Exception Webinar
We would like to invite you to our Running Better Restaurants in Less Time webinar, on 11/5/2015 at 3:00 pm Central, click here to register. This webinar is going to be packed full of best practices around managing your restaurants by exception. Management By Exception (MBE):  is a practice where only significant deviations from set standards, ex: unsafe temperatures …
Visibility: What Does It Mean For Multi-Unit Operators
Visibility: What does it mean for Multi-Unit Operators from Erik Tversland
An Amazing Story About Checklists
Wow! What an amazing write up about checklists in Restaurant Hospitality. It’s an older article from 2012, but it’s timeless. There’s no better use case for implementing checklists than what the author lays out in this article. He talks about taking the unknown out of making sure that your staff is getting things done and …
Food-borne Illness Just Got Very Serious
It’s of course always a serious issue, but there hasn’t been a sentence such as the one laid down last week for the former owner of Peanut Corp of America. A 28 year prison sentence for the salmonella outbreak at his manufacturing facility in 2008/2009 that killed 9 people and got another 714 people really …
Thawing and Holding Tips
Thanks to the Missouri Restaurant Association weekly newsletter we’re able to share these tips for thawing and holding food. Thawing -Refrigeration:Â Thaw TCS food at 41 ÌŠFahrenheit (5 ÌŠCelsius) or lower to limit pathogen growth. Plan ahead when thawing large items, such as turkeys. They can take several days to defrost. -Microwave:Â You can safely thaw food …
Social Media Influence on Restaurant Patrons
Caught an interesting article on VegasInc.com about social media in the restaurant industry and effective it is in attracting customers. You might be surprised by some of these findings. I was. adults who use Instagram has doubled in two years from 13Â percent in 2012 to 26 percent in 2014 62% of Americans say social media …
How to Work with Your Health Inspector
How to Drive Consistent Daily Execution
There are two ways that you can drive consistent daily execution in your operations: You can nag and set reminders for your staff to do things, basically micromanage every aspect of your operations. You can hire and train the right staff then integrate them into the operations, teach them why you do certain things and …