I first heard of Broken Windows Theory in the book Freakonomics. A synopsis of the theory is that there are social norms and expectations of how things are supposed to be. When expectations aren’t met then society reacts poorly by lashing out. The example that is commonly cited is an empty building in a city, if …
restaurant technology
Free mobile app to reduce wait times
I caught this article on Fast Casual about another consumer mobile app aimed at speeding up guest turn around times. Split is an app designed to allow consumers to pre-order takeout, pay bills and split checks from their smartphones. They boast that it’s free. I’m guessing it’s free for consumers, but restaurants have to pay to …
Let’s take a look at your temp logs and line checks
Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a look at your temp logs and line checks for the past month”. Depending on how organized your operations are this can be an easy …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Yelp Wrap-up
On May 7th, we posted a blog What’s the deal with Yelp, the purpose of the blog was to get feedback from the restaurant community on some of the rumors we had heard about Yelp. We post our blogs through multiple social media outlets, and a lot of them allow comments on the post. …
Credit Card Liability Shift & the Effect on Restauranteurs
Come October 1, 2015 there are big changes coming to the payment industry. The US is the last major market that is still using the old swipe and sign cards. The familiar card technology is blamed for the fact that the US accounts for nearly half of the world’s credit card fraud while only accounting for …
New Data in Restaurants
There’s a great article in Fast Casual By Dipock Das, VP of Technology at HotSchedules about Big Data in restaurants and how slow the industry has been to adopt new technology. But when they do adopt, and they will, it’s going to change the industry. It’s happening now. Just being at the NRA Show you can see …
Cool Stuff From the NRA Show
We are having a great time at the NRA Show in Chicago. Below is a picture of the booth with the food service robot. The cost is 25K, and it can be trained to do one function. It was cool and just imagine where this tech will be in a couple of years. Below …
Making the Most of Your 30-Day Free Trial – Part 2
This is part II, click here to read part I. Real World Testing(RWT) is the time to start doing more configuration and adding real data to your test. Keep it to a minimum at the beginning because you aren’t sure if you are going to be using this app in 25 days. If it’s a …
Making the Most of Your 30-Day Free Trial – Part 1
As more and more cloud apps are being designed for business consumers, the 30-Day Free Trial is becoming more and more common in the corporate setting. OpsAnalitica, my company, offers a 30-Day Free Trial for our Inspector App. The Free Trial is not a new concept; it is one of the best sales models for …