Pre-shift line checks are a requirement for running a successful restaurant. Line checks provide management the ability to inspect their restaurant before the meal period to: Ensure that they are stocked properly, Pars The right food is on the line, FIFO That everything is safe to serve, Temperature Control The correct serving ladles and spoons …
Restaurant Industry
How Checklist Tags Help Reduce Food Cost
Question and response tagging. Sounds great doesn’t it? Well… What is it? Ok let’s take a look at what question and response tagging is and what it means to your checklists and operations data. It is hugely beneficial and saves you one of your most precious resources. Time. And we all know what time is. …
Chipotle’s Woes Could Happen to Any of Us
A couple of years ago I met with a Chipotle Director to show him the Inspector app of that time. My hope going into the meeting was that he would have been so blown away that he would have walked us into the VP of Ops office. He didn’t, full disclaimer, he wasn’t officially speaking …
Inspection, Managerial and Custom Reports
We have spent all of 2015 to get to this point; our data warehouse is up and running, and we are releasing our first set of managerial reports. Let me explain how reports work in the OpsAnalitica platform. We have three types of reports: Inspection, Managerial and Custom: Inspection Reports: consist of summary views of …
Why Getting Rid of Tipping in Full Service Restaurants is Stupid
Full-service restaurants are unique in American business in that the incentive systems for service employees are perfectly aligned with the goals of the business. It is an amazing sight to see employees working to benefit themselves and simultaneously benefitting the owners and managers of the establishment. Allow me to explain. Servers in restaurants make a …
Checklists May Become An Integral Part Of The Food Code
More responsibility and awareness might be coming for restaurant managers based on information coming out of the 10th Annual Nation’s Restaurant News Food Safety Symposium. At the symposium future additions to the U.S. Food and Drug Administration Model Food Code were speculated in detail by food safety experts including Miriam Eisenberg of EcoSure. The Food …
Due Diligence and Due Care for Restaurant Managers
I believe that the hospitality industry should adopt Due Diligence and Due Care as management concepts that we fully embrace and implement into our business processes. Due Diligence and Due Care are words associated with investing, and contracts. In my last position working in cyber security, those terms were defined as: Due Diligence: Identifying …
5 Reasons Why You Should Automate Checklists
We have recently received more proof from our clients that automating checklists and conducting manager follow-up are increasing restaurant profits. Our customers see a 1/2 to 1% reduction in food cost when their restaurants conduct daily line checks and follow-up with the OpsAnalitica platform. Automation and apps add value that’s why they’re everywhere. They make …
In-N-Out Rightfully Protecting Their Brand
By now most of you have heard that In-N-Out Burger has filed a lawsuit against DoorDash for delivering their delicious burgers without their permission. On a side note I’ve been craving In-N-Out ever since this story broke. Double double animal style is near impossible to beat. Unfortunately, there isn’t a location within a reasonable distance …
Tough Year for Chipotle
It’s been a tough year for Chipotle. From pork supplier issues to a salmonella outbreak in Minnesota, a norovirus issue in California, and now the latest e coli outbreak in the pacific northwest closing some 43 locations. Now you can’t blame all of these issues on Chipotle. The pork supplier was a case of Chipotle …