This is an interview with Chef Keith Jones. Keith and I have known each other since 1994 when I worked with him at The Metropolitan Club in Englewood Colorado. This is a great interview with Keith who has done and continues to do a little of everything in the hospitality business. We touch on the …
Restaurant Industry
Audio Blog – Interview with Doug Davis, COO BEC Group
On this episode of OrderUp – The Restaurant Ops Show Tommy interviews Doug Davis, COO and Co-Founder of the BEC Group. Doug shares his journey in the restaurant industry from starting out at McDonald’s as a kid and meeting the Zaxby’s owners while waiting tables to where he is now with the BEC Group. …
Audio Blog – Interview with Chef David Buchanan
Please enjoy this interview with Chef David Buchanan. Chef David is a working Chef at the Blackfish restaurant in northern Washington. He also runs www.chef-resources.com and the moderates the chef resources group on Linkedin.
Podcast – Ari Weinzweig visits the OrderUp Podcast
Ari Weinzweig fell into the restaurant industry in the early 80’s because he didn’t want to move home after college and wasn’t particularly fond of driving a cab. His business started out with a deli and has now grown to a community of 15 businesses under the Zingerman’s brand including a mail order service, creamery, …
Podcast – Interview John Lewis Denver Food Group
Check out our 2nd interview podcast where Tommy sits down with John Lewis, Owner at Denver Food Group. John has spent the last 15 years working in the Food and Beverage Industry, both CPG and Foodservice, in several different capacities, including Brand Management, Research and Development, Innovation, Culinary, and Purchasing. Most recently he worked for Wendy’s …
Audio Blog – Grow Restaurant Sales Through Better Operations
Below is the audio version of our very popular blog, The Only Way to Sustainably Grow Restaurant Sales is Through Better Operations. Subscribe to our podcast Order Up – The Restaurant Ops Show on SoundCloud, iTunes, Stitcher, and Tunein.
Audio Blog – Interview with Ryan Gromfin The Restaurant Boss
The first Order Up – The Restaurant Ops Show interview is with The Restaurant Boss, Ryan Gromfin. Ryan has vast experience in the industry and helps thousands of restaurant operators on a daily basis run better restaurants. He’s a great interview. Check it out below. Subscribe to our podcast on the popular services: SoundCloud, iTunes, …
Diagnosing Falling or Stagnant Sales
Too many restaurant operators mistake marketing problems for operations problems. They look at falling or stagnant sales, and they think I’ve got to increase marketing spend to get my sales back up. How do you know if your falling sales are a marketing problem or operations problem? Here are a couple of questions you can …
The Only Way to Sustainably Grow Your Restaurant’s Sales is through Better Operations
It’s time to return to basics and focus on what works for long-term sustainable sales growth, which is better operations. Nobody wants to hear better operations because they are either delusional about the current state of their operations, or they don’t want to put in the hard work and discipline of focusing on running better operations. …
Maybe You Shouldn’t Do Checklists
How could paper checklists be bad? Â Paper checklists are bad because people pencil whip them or lie on them. Â We recently conducted a survey of over 100 restaurant owners and managers. Â 94% of respondents believed that their teams weren’t completing their checklists accurately. Which raises the question; why would a sane person have their team …