You’ve surely seen the hopeful ads about for how Big Data can help cure cancer and stop deadly attacks, but you know what Big Data is really ideal for? Multi-unit restaurants. That’s right. Oh sure, we’ll need Big Data to cure diseases and save the world, but Big Data excels at process optimization and workflow …
restaurant data analytics
Visibility: What Does It Mean For Multi-Unit Operators
Visibility: What does it mean for Multi-Unit Operators from Erik Tversland
An Amazing Story About Checklists
Wow! What an amazing write up about checklists in Restaurant Hospitality. It’s an older article from 2012, but it’s timeless. There’s no better use case for implementing checklists than what the author lays out in this article. He talks about taking the unknown out of making sure that your staff is getting things done and …
How to Drive Consistent Daily Execution
There are two ways that you can drive consistent daily execution in your operations: You can nag and set reminders for your staff to do things, basically micromanage every aspect of your operations. You can hire and train the right staff then integrate them into the operations, teach them why you do certain things and …
Due Care, What Does it Mean in Restaurants
Due Care – What does it mean in restaurants? from Erik Tversland
Same Store Sales Increase in August
Driven by Fast Casual, the restaurant industry posted strong same store sales in August according to the Black Box Intelligence report.  Here are some of the stats from the Nation’s Restaurant News article: 1.7% increase in same store sales in August YTD same store sales up 2.2% The industry can post it’s 5th straight quarter of …
What is the Salsa Packet Item in Your Operations?
This is a picture of a pile of Mild Taco Bell Salsa packets. Â These are what is left after my wife and I used a few on our tacos for dinner last night. Â I know how to treat my lady. Do you want to guess how many packets are in this pile? 47 That is …
What is accountability in restaurant operations?
We’re always talking about “driving accountability” and “holding our managers accountable”, but what does that mean?  For a multi-unit operator accountability can make or break your business.You need to know that policies and procedures that you have put into place and trained your staff to perform are actually getting done every shift.  You …
Predictive analytics helps Chicago prioritize restaurant inspections
Found a really cool article on how the city of Chicago teamed up with the Civic Consulting Alliance and researchers from Allstate Insurance’s Quantitative Research & Analytics Department to put together a predictive model using 311 calls, previous inspections, permits, and other data points to identify high risk restaurants.  Here is what I found most …
Restaurant Performance Index – July 2015
The restaurant industry posted it’s gain in RPI in 3 months in July at 102.7. This was the 29th consecutive month that the index stood above 100. The Current Situation Index saw the largest gain since December 2014 posting a 103.7. This marks the 17th consecutive month above 100 signaling expansion in the market. July …