Front of the House Conference

Today’s blog is a short one.  I was doing some research today and I stumbled upon this small conference that I had never heard about, the Welcome Conference.  This article below from Grubstreet.com, summarizes the author’s Top 10 take away’s from last year’s conference.  I was bummed to find out that this year’s conference in …

Healthy Kids Menus

An article on NPR is citing a study that was done by ChildObesity180 on the fast casual restaurant chain Silver Diner changing up their kids menu to offer more healthy options. The study tracked some 350,000 kids menu orders covering 6 months before and 6 months after they changed the menu. Healthy meant the meal …

A Restaurant Without A Restaurant

There’s a great article in Wired about David Chang’s new venture, Maple. Talk about going crazy with implementing technology in a restaurant. Maple is a fine dining restaurant that you can’t dine in. That’s right they only offer delivery ordered through their mobile app. They have one kitchen in the financial district of Manhattan with …

Letting your Why guide your actions

Check out this video on what makes Chipotle’s pork different.

Chipotle stopped serving pork in hundred’s of it’s stores back in January because one of their suppliers wasn’t living up to Chipotle’s animal care standards. I’m assuming that this cost them quite a bit in profitability as pork is a higher contribution margin item than chicken or steak.

I think that Chipotle’s corporate culture and commitment to selling humanely raised animals is a great example of understanding yourself as a company and what your customers value.

So often companies market their corporate responsibility but when the rubber meets the road, and they have an earnings call coming up, they cave and go for profits and alienate their customers and damage their brand. It is refreshing to see Chipotle practicing what they preach.

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