In one of the best Seinfeld episodes ever, George is trying to get a bigger apartment in his building only to find out that a survivor of the Andrea Doria
We help multi-unit operators manage consistency across all locations thus increasing guest satisfaction and repeat customers. Even if you think you have a solution in place already, check us out to see how we are different.
If you are hearing about inconsistency issues from your customers it’s too late.
Increase customer satisfaction with consistency management software.
The setup period is the time where you are getting ready to serve guests. This is a crucial step in shift readiness as you are setting yourself up for the meal period.
The service period is the show, the reason you are in business. This is when all your employees are working on revenue generating activities: selling, making and serving delicious, safe food. Wowing guests with an amazing experience that will make them repeat customers.Learn More
Here you are resetting for the next service period or you are closing down for the day. A very crucial period that will determine the success of the next meal period.
What does the status quo look like?
Employees are relying on memory during the very busy setup and reset periods and miss tasks that negatively impact customer satisfaction, sales, and profits. Excessive training making turnover costs higher. No manageable shift readiness processes in place.
Inconsistent Guest Experiences
Guest satisfaction suffers when you aren't 100% ready to serve guests at every location, every day, every single shift. When a service period runs poorly sales and profits suffer.Learn More
Competition has never been more fierce than it is now. New concepts and locations are opening daily right around the corner. Consumers have more choices than ever. Setup periods are disorganized, service periods suffer, sales and profits decrease, and eventually locations close.
The Solution Is Simple
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How could paper checklists be bad? Paper checklists are bad because people pencil whip them or lie on them. We recently conducted a survey of over 100 restaurant owners and
The dirty little secret in the restaurant industry is that we know a lot of our restaurant safety-documentation is not completed accurately.
Every day in restaurants across the country, restaurant managers
I’m sure you have experienced this a million times….
I’m going to share a story from my days at bartending in a very busy mountain town.
Spring break was one of the
Do you remember the Ford Pinto Case from the 70’s? Ford Pintos had a flaw in their design, and if they were hit in a rear-end collision at a speed
There is no medical cure for Norovirus; if you contract it you simply have to ride it out. That doesn’t mean that there isn’t anything you can do as a
The Denver-based chain was served with another subpoena on Jan. 28 by the U.S. Attorney’s Office for the Central District of California requiring Chipotle to produce documents and information about
Let’s talk about the art of Pencil Whipping. Here’s the “official” definition from Wiktionary:
pencil whip (third-person singular simple present pencil whips, present participle pencil whipping, simple past and past participle
A lot of our prospective clients ask us if we can force comments, create alerts or tasks when there are safety violations on their checklists. We don’t offer these features, not for
There are two things that I know to be absolutely true:
If you use the OpsAnalitica Inspector to automate your checklists – YOUR RESTAURANTS WILL BE SAFER!
Restaurant managers don’t have time to