Great blog post from eMarketer, to see the complete article click on the title – Restaurants Invest in Technology to Improve Overall Efficiency. “Most US restaurant IT decision-makers plan to invest
The only way to be truly successful with any software solution is to implement it correctly and consistently manage the platform ongoing. With the OpsAnalitica Managed Service we do all that for you for the same price as the other guys who make you manage their app by yourself. It couldn’t be any easier for you.
If you aren’t 100% shift ready your service period will run poorly and hurt your business.
The setup period is the time where you are getting ready to serve guests. This is a crucial step in shift readiness as you are setting yourself up for the meal period.
The service period is the show, the reason you are in business. This is when all your employees are working on revenue generating activities: selling, making and serving delicious, safe food. Wowing guests with an amazing experience that will make them repeat customers.Learn More
Here you are resetting for the next service period or you are closing down for the day. A very crucial period that will determine the success of the next meal period.
What does the status quo look like?
Employees are relying on memory during the very busy setup and reset periods and miss tasks that negatively impact customer satisfaction, sales, and profits. Excessive training making turnover costs higher. No manageable shift readiness processes in place.
Poor Guest Experience
Guest satisfaction suffers when you aren't 100% ready to serve guests at every location, every day, every single shift. When a service period runs poorly sales and profits suffer.Learn More
Competition has never been more fierce than it is now. New concepts and locations are opening daily right around the corner. Consumers have more choices than ever. Setup periods are disorganized, service periods suffer, sales and profits decrease, and eventually locations close.
The Solution Is Simple
400K + Inspections Completed
4 Million+ Temperatures Recorded
12 Million+ Questions Answered
Management by checklist is exactly what you think it is; it is the art of managing your restaurants by using short, focused checklists to ensure that the most important operational
Too many restaurant operators mistake marketing problems for operations problems. They look at falling or stagnant sales, and they think I’ve got to increase marketing spend to get my sales
It’s time to return to basics and focus on what works for long-term sustainable sales growth, which is better operations. Nobody wants to hear better operations because they are either delusional
Operations data are the data points that are generated every meal period in a restaurant that directly affect sales and profitability. Let’s break it down:
Marketing activities remind your customers that
In one of the best Seinfeld episodes ever, George is trying to get a bigger apartment in his building only to find out that a survivor of the Andrea Doria
How could paper checklists be bad? Paper checklists are bad because people pencil whip them or lie on them. We recently conducted a survey of over 100 restaurant owners and
The dirty little secret in the restaurant industry is that we know a lot of our restaurant safety-documentation is not completed accurately.
Every day in restaurants across the country, restaurant managers
I’m sure you have experienced this a million times….
I’m going to share a story from my days at bartending in a very busy mountain town.
Spring break was one of the
Do you remember the Ford Pinto Case from the 70’s? Ford Pintos had a flaw in their design, and if they were hit in a rear-end collision at a speed