One of the hardest things about using checklists is getting people to do them. I’m convinced that the main reason for people not doing them is because they don’t understand the Why behind doing them. Without the Why and understanding how checklists completion impacts the business, customer satisfaction, sales and profits. You have very little …
Operations Consistency
Every Business Has Issues
There is one common denominator between all multi-location operators. Every restaurant company has identified an issue that is bugging them, that is costing them customer satisfaction, sales, profits, or all three. Every successful restaurant company is always focusing resources to address these issues as they identify them. One of the most interesting things that I’ve …
The System Your Ops Team Knows It Needs but Doesn’t Want
There is a better way to run multi-unit restaurants, managing an entire chain using daily checklist software in real-time, which provides your Ops Teams with store level visibility and managerial accountability. Plus when restaurants are held accountable to following your procedures, they run better, safer and more profitable locations. Restaurant companies spend millions of dollars …