This is a great interview with Alex Curley, COO of Palacios Murphy. We talk about the pandemic, opening restaurants and hotels right now, and Alex has one of the best War Stories of the series, bar none. To learn more about Palacios Murphy, click here: www.palaciosmurphy.com Listen to the interview below or subscribe to the OrderUp …
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Operations Management Platforms Will Be as Transformative as the POS
One of the most transformative changes in the history of the retail/hospitality industry was the invention of the POS System. Replacing the siloed cash register and giving brands real-time access to sales data did more to drive multi-unit operation expansion than any other technology. Prior to wide adoption of POS systems most chains only operated …
OrderUp Interview with CEO of Chill-N Ice Cream
David Leonardo shares their plans for growth in the frozen desert segment. Learn about nitrogen ice cream and what makes it so great! Check out the interview below or subscribe through your favorite podcast app.
OrderUp Interview with Chief People Office for Riot Hospitality Group
Tommy talks to Taylor Bell of Riot Hospitality Group about the state of the industry today and going forward. How they have managed through the pandemic and more. Check it out below or subscribe through your favorite podcast app.
OrderUp Interview with Julia Kessler
Tommy talks to Julia, Co-founder of Nix and Kix Beverage Company, about their crowd funded fundraising, the competitive beverage industry and more. Check it out below or subscribe through your favorite podcast app.
OrderUp Interview with Richard Bexon
Tommy discusses managing a travel company midst a pandemic and how they use data to drive their business forward. Check out the interview below or subscribe on your favorite podcast app.
Better Area Manager Performance = Better Location Performance
One of our clients told us recently, “I never want to lose a day, because it’s gone forever.” His company owns and operates several hundred restaurants. What he was referring to was the perishability of our service based products. If you have a day where your locations are closed, or are not operating greatly causing …
Every Business Has Issues
There is one common denominator between all multi-location operators. Every restaurant company has identified an issue that is bugging them, that is costing them customer satisfaction, sales, profits, or all three. Every successful restaurant company is always focusing resources to address these issues as they identify them. One of the most interesting things that I’ve …
How Are You Implementing Contactless Auditing?
At OpsAnalitica we have been preaching the notion of contactless auditing for years now, but we didn’t used that exact phrase as the whole “contactless” phenomenon is somewhat of a new concept that has been exasperated by the pandemic. In the past we talked about them more in terms of self inspections where location managers …