I’ve read Atul Gawande’s The Checklist Manifesto. I’ve listened to it. I’ve read it again. I’ve watched his Youtube Videos about Checklists. I’m a GawandeHead which isn’t a real thing, I just made it up #gawandehead. He makes so much sense and he has articulated everything about the power of checklists that I wish I …
Tommy Yionoulis
I've been in the restaurant industry for most of my adult life. I have a BSBA from University of Denver Hotel Restaurant school and an MBA from the same. When I wasn't working in restaurants I was either doing stand-up comedy, for 10 years, or large enterprise software consulting. I'm currently the Managing Director of OpsAnalitica and our Inspector platform was originally conceived when I worked for one of the largest sandwich franchisors in the country. You can reach out to me through LinkedIn.
The Complexity Of Modern Operations Is Growing Faster than Your Employees’ Ability to Cope!
Do you remember the late 70’s sitcom Alice? Alice is a waitress at Mel’s diner. I remember that they had a cash register, and wrote their orders on a pad, and put them on a ticket wheel in the kitchen. Mel would yell at the waitresses and they had regular customers etc.. For those of you …
Interview With Sanjiv Razdan – President Of Americas And India At Coffee Bean And Tea Leaf
In this episode we interview Sanjiv Razdan – President of the America’s and India for Coffee Bean and Tea Leaf. What I really enjoyed about this interview was learning about Sanjiv’s career path. He has got a great war story. Check out his non-profit that helps mentor young restaurant employees. www.gleamnetwork.net/ To learn more – Click …
If it’s on Paper, it Should be in OpsAnalitica
The reality is that if you have your employees filling out paper forms as a part of their jobs, your company should be collecting that data digitally, in the OpsAnalitica Platform, where it can be used and analyzed. Or you should not be collecting it at all. Do you ever go to the doctor’s office …
Interview With Lee Sample – Lee Discusses How Qdoba Uses OpsAnalitica To Manage Food Recalls
In this episode we interview Lee Sample – this episode is a little different, we learn how Lee and Qdoba use the OpsAnalitica platform to manage food recalls. We specifically discuss the most recent apple sauce recall. To learn more – Click Here: qdoba.com
Interview With Todd Woods – Owner Of Iceberg Drive Inn Herriman, Ut
In this episode we interview Todd Woods – Owner Of Iceberg Drive Inn Herriman, Ut. What I really enjoyed about this interview was learning about Todd’s journey from successful multi-unit operator who sold his stores and going back to single store operator. To learn more – Click Here: icebergdriveinn.com/
Interview With Stephen Stoll – COO Of Restaurants For Maverick Hotels And Restaurants
In this episode we interview Stephen Stoll – Restaurants For Maverick Hotels And Restaurants. What I really enjoyed about this interview was learning about the challenges of running a 30,000 sqft restaurant. To learn more – Click Here: maverickhotelsandrestaurants.com/
Interview With Audrey Hogan – COO Of Time Forge
In this episode we interview Audrey Hogan – COO Of Time Forge. What I really enjoyed about this interview was learning about the studies that Time Forge conducted on the labor crisis and the insights about what is really happening. This is a must listen. To learn more – Click Here: timeforge.com/
Interview With Peter VanGurp – COO Of The Canadian Brew House
In this episode we interview Peter VanGurp – COO Of The Canadian Brew House. What I really enjoyed about this interview was learning about Peter’s career path and some of the giant amazing brewery’s they are building up in Canada. I’m jealous and want one in Denver. To learn more – Click Here: thecanadianbrewhouse.com/
Interview With Betsy Hamm – CEO Of Duck Donuts
In this episode we interview Betsy Hamm – CEO of Duck Donuts. What I really enjoyed about this interview was learning about Betsy’s career path from marketing guru at Hershey Park to the Top Job at Duck Donuts.To learn more – Click Here: www.duckdonuts.com/