We are very excited to announce the release of our podcast, Order Up – The Restaurant Ops Show. Click below to listen to a quick introduction to the podcast and what you can expect. Subscribe on any of the popular podcast sites.
Erik Tversland
The Value of Operations Data at Your Fingertips
Operations data are the data points that are generated every meal period in a restaurant that directly affect sales and profitability.  Let’s break it down: Marketing activities remind your customers that you still exist. People come in to eat at your restaurant. You serve them food (operations) They pay and leave either happy or sad, …
Don’t Neglect the FOH
I’m sure you have experienced this a million times…. I’m going to share a story from my days at bartending in a very busy mountain town. Spring break was one of the busiest times of the year. Two-hour waits for dinner and up to an hour wait for lunch. No real break between the shifts …
Pencil Whipping Happens
Let’s talk about the art of Pencil Whipping. Here’s the “official” definition from Wiktionary: Verb pencil whip ‎(third-person singular simple present pencil whips, present participle pencil whipping, simple past and past participle pencil whipped) (idiomatic) To approve a document without actually knowing or reviewing what it is that is being approved. (idiomatic) To complete a …
Food Safety Concerns Among Consumers Increase
Just this week I came across the above graphic and an article out of QSR Mazazine citing a national study that showed 74% of consumers expect better food safety. The same study also found “that while a slight majority (53 percent) of U.S. consumers say that their level of concern about food safety has stayed …
Choose Restaurant Specific Software Vendors
A prospective client was evaluating the OpsAnalitica Platform against a competitor’s inspection platform recently. Â Even though on the surface we are very similar in that we allow people to conduct restaurant inspections through an app, when you look deeper we are worlds apart. Â You see this other platform is a 3rd party inspection audit platform …
How Checklist Tags Help Reduce Food Cost
Question and response tagging. Sounds great doesn’t it? Well… What is it?  Ok let’s take a look at what question and response tagging is and what it means to your checklists and operations data. It is hugely beneficial and saves you one of your most precious resources. Time. And we all know what time is.  …
Inspection, Managerial and Custom Reports
We have spent all of 2015 to get to this point; our data warehouse is up and running, and we are releasing our first set of managerial reports. Let me explain how reports work in the OpsAnalitica platform. We have three types of reports: Inspection, Managerial and Custom: Inspection Reports: consist of summary views of …
Checklists May Become An Integral Part Of The Food Code
More responsibility and awareness might be coming for restaurant managers based on information coming out of the 10th Annual Nation’s Restaurant News Food Safety Symposium. At the symposium future additions to the U.S. Food and Drug Administration Model Food Code were speculated in detail by food safety experts including Miriam Eisenberg of EcoSure. The Food …
5 Reasons Why You Should Automate Checklists
We have recently received more proof from our clients that automating checklists and conducting manager follow-up are increasing restaurant profits.  Our customers see a 1/2 to 1% reduction in food cost when their restaurants conduct daily line checks and  follow-up with the OpsAnalitica platform. Automation and apps add value that’s why they’re everywhere. They make …