Restaurant Audits, OER’s, Quality Inspections are just some of the names that restaurant/hotel chains use to describe their location audit process. The names are different, but the intent is the same, get a fresh set of eyes on the location and measure how they are doing vs. the brand standards. Remember the reason you conduct …
December 2017
The number one metric driving cloud software is…
It’s called Customer Success, and it’s going to be one of the major forces—perhaps the overall #1 driver—that will reshape the cloud-computing industry in 2018. Bob Evans Bob Evans recently wrote a great article in Forbes about Customer Success and how it is one of the biggest drivers for cloud companies. I highly recommend that …
Finding, Hiring, and Keeping Great People Identified as Number 1 Restaurant Management Issue
We recently asked our email list of over 9,000 recipients “what was their biggest restaurant operations issue?” The unequivocal 1st place answer was: Finding, Hiring, and Keeping employees. Which sucks for me because I don’t have a magic solution to this issue, especially one that I can make money on. To be a service to …