In one of the best Seinfeld episodes ever, George is trying to get a bigger apartment in his building only to find out that a survivor of the Andrea Doria shipwreck got it because the coop board felt bad for the guy. Read the script below: The buffet can be the real ordeal on cruise …
March 2016
Maybe You Shouldn’t Do Checklists
How could paper checklists be bad? Paper checklists are bad because people pencil whip them or lie on them. We recently conducted a survey of over 100 restaurant owners and managers. 94% of respondents believed that their teams weren’t completing their checklists accurately. Which raises the question; why would a sane person have their team …
The Restaurant Industry’s Dirty Little Secret
The dirty little secret in the restaurant industry is that we know a lot of our restaurant safety-documentation is not completed accurately. Every day in restaurants across the country, restaurant managers are supposed to complete temperature logs, line checks, and other safety checks to ensure that they are operating safely. A lot of those logs …