I’m sure you have experienced this a million times…. I’m going to share a story from my days at bartending in a very busy mountain town. Spring break was one of the busiest times of the year. Two-hour waits for dinner and up to an hour wait for lunch. No real break between the shifts …
February 2016
What does the Ford Pinto have to do with restaurants?
Do you remember the Ford Pinto Case from the 70’s? Â Ford Pintos had a flaw in their design, and if they were hit in a rear-end collision at a speed greater than 20 mph the fuel tank could rupture, and there could be a fire. Â Unfortunately, several people were killed in accidents because of this …
Fighting Norovirus with OpsAnalitica
There is no medical cure for Norovirus; if you contract it you simply have to ride it out. That doesn’t mean that there isn’t anything you can do as a multi-unit restaurant manager to protect your restaurants, brand, and profits. With Norovirus, the best offense is going to be a good defense. Here are some …
Feds Subpoena Chipotle’s Documentation
The Denver-based chain was served with another subpoena on Jan. 28 by the U.S. Attorney’s Office for the Central District of California requiring Chipotle to produce documents and information about the company’s practices at all restaurants system wide. click here to read full article I don’t think you have to be a legal genius to see …
Pencil Whipping Happens
Let’s talk about the art of Pencil Whipping. Here’s the “official” definition from Wiktionary: Verb pencil whip ‎(third-person singular simple present pencil whips, present participle pencil whipping, simple past and past participle pencil whipped) (idiomatic) To approve a document without actually knowing or reviewing what it is that is being approved. (idiomatic) To complete a …