The Wall Street Journal wrote a great article on the new restaurant business model of delivery only, entitled GrubHub Looks Beyond the Sit-Down Restaurant for Growth. Here are the points that we found most interesting in this article: GrubHub expects its base of more than 5 million home diners to place more online orders for food …
May 2015
OpsAnalitica Supports Standardized Health Inspection Data (LIVES)
We are in complete support of the LIVES program. Here are some of the key points from the article: LIVES stands for Local Inspector Value Entry Specification. LIVES will standardize health inspection scores across the country on a scale from 0 to 100. Click here to watch a video on SOCRATA Right now, health authorities operate …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Hypothetical: Taco Bell vs. Chipotle
In an NRN article today, see below, Lisa Jennings discusses Taco Bell’s move to cut artificial ingredients from its menu. Here is the hypothetical: Imagine our world where the largest fast food restaurant chains in our country are all 100% organic, GMO-free, no preservatives, colors, or artificial flavors. So now you have these giant chains …
Yelp Wrap-up
On May 7th, we posted a blog What’s the deal with Yelp, the purpose of the blog was to get feedback from the restaurant community on some of the rumors we had heard about Yelp. We post our blogs through multiple social media outlets, and a lot of them allow comments on the post. …
Credit Card Liability Shift & the Effect on Restauranteurs
Come October 1, 2015 there are big changes coming to the payment industry. The US is the last major market that is still using the old swipe and sign cards. The familiar card technology is blamed for the fact that the US accounts for nearly half of the world’s credit card fraud while only accounting for …
FOH Readiness Checklist
I’m sure you have experienced this a million times…. I’m going to share a story from my days at bartending in a very busy mountain town. Spring break was one of the busiest times of the year. Two-hour waits for dinner and up to an hour wait for lunch. No real break between …
New Data in Restaurants
There’s a great article in Fast Casual By Dipock Das, VP of Technology at HotSchedules about Big Data in restaurants and how slow the industry has been to adopt new technology. But when they do adopt, and they will, it’s going to change the industry. It’s happening now. Just being at the NRA Show you can see …
Cool Stuff From the NRA Show
We are having a great time at the NRA Show in Chicago. Below is a picture of the booth with the food service robot. The cost is 25K, and it can be trained to do one function. It was cool and just imagine where this tech will be in a couple of years. Below …
Making the Most of Your 30-Day Free Trial – Part 2
This is part II, click here to read part I. Real World Testing(RWT) is the time to start doing more configuration and adding real data to your test. Keep it to a minimum at the beginning because you aren’t sure if you are going to be using this app in 25 days. If it’s a …