Are you aware of Google’s FINDER algorithm? My guess is not yet but you will hear more about it in the future. Check out this article from The Daily Mail
We help multi-unit operators manage consistency across all locations thus increasing guest satisfaction and repeat customers. Even if you think you have a solution in place already, check us out to see how we are different.
If you are hearing about inconsistency issues from your customers it’s too late.
Increase customer satisfaction with consistency management software.
The setup period is the time where you are getting ready to serve guests. This is a crucial step in shift readiness as you are setting yourself up for the meal period.
The service period is the show, the reason you are in business. This is when all your employees are working on revenue generating activities: selling, making and serving delicious, safe food. Wowing guests with an amazing experience that will make them repeat customers.Learn More
Here you are resetting for the next service period or you are closing down for the day. A very crucial period that will determine the success of the next meal period.
What does the status quo look like?
Employees are relying on memory during the very busy setup and reset periods and miss tasks that negatively impact customer satisfaction, sales, and profits. Excessive training making turnover costs higher. No manageable shift readiness processes in place.
Inconsistent Guest Experiences
Guest satisfaction suffers when you aren't 100% ready to serve guests at every location, every day, every single shift. When a service period runs poorly sales and profits suffer.Learn More
Competition has never been more fierce than it is now. New concepts and locations are opening daily right around the corner. Consumers have more choices than ever. Setup periods are disorganized, service periods suffer, sales and profits decrease, and eventually locations close.
The Solution Is Simple
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The number one factor for reducing critical food safety violations is…
Implementing a Food Safety Management System (FSMS) with daily Active Managerial Control (AMC)
The following is from the FDA REPORT ON
Real-time Collaboration is a feature of the OpsAnalitica Platform, it allows multiple team members to work on a checklist at the same time as well as allowing you to start
An Open Letter to the FDA & the National Restaurant Association in regards to Digital Record Keeping
Digital Record Keeping In Restaurants is Coming
It has been pretty widely known in the restaurant industry over the last couple of years that digital record keeping is going to be
The number one issue facing restaurant operators over the last couple of year, as told to us by restauranteurs at all levels in the business, is staffing and turnover. It
If you haven’t heard yet, Yelp is now displaying health inspection scores on your restaurant page. Which means, every restaurant in the country could have a health inspection letter grade
In this blog post, we recorded an audio podcast, of our shift readiness blog. This discusses shift readiness as tasks but also as a philosophy. To read the original blog,
If you’re not holding your team accountable for running the restaurant your way, then your employees are running it their way. SHOCKER, they are doing what they think is best (or
We are going to do a deep dive into the concept of restaurant shift readiness. Shift readiness is making sure that your restaurant is 100% ready for each meal period
With the 100% turnover rate in the industry and some of the lowest nationwide unemployment in years, according to Modern Restaurant Management’s Success Survey 60% of restauranteurs indicate that finding and