In this blog post, we recorded an audio podcast, of our shift readiness blog. This discusses shift readiness as tasks but also as a philosophy. To read the original blog,
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The only way to be truly successful with any software solution is to implement it correctly and consistently manage the platform ongoing. With the OpsAnalitica Managed Service we do all that for you for the same price as the other guys who make you manage their app by yourself. It couldn’t be any easier for you.
If you aren’t 100% shift ready your service period will run poorly and hurt your business.
Setup
The setup period is the time where you are getting ready to serve guests. This is a crucial step in shift readiness as you are setting yourself up for the meal period.
Service
The service period is the show, the reason you are in business. This is when all your employees are working on revenue generating activities: selling, making and serving delicious, safe food. Wowing guests with an amazing experience that will make them repeat customers.
Learn MoreReset/Closing
Here you are resetting for the next service period or you are closing down for the day. A very crucial period that will determine the success of the next meal period.
What does the status quo look like?
Low Productivity
Employees are relying on memory during the very busy setup and reset periods and miss tasks that negatively impact customer satisfaction, sales, and profits. Excessive training making turnover costs higher. No manageable shift readiness processes in place.
Poor Guest Experience
Guest satisfaction suffers when you aren't 100% ready to serve guests at every location, every day, every single shift. When a service period runs poorly sales and profits suffer.
Learn More
Store Closings
Competition has never been more fierce than it is now. New concepts and locations are opening daily right around the corner. Consumers have more choices than ever. Setup periods are disorganized, service periods suffer, sales and profits decrease, and eventually locations close.
The Solution Is Simple
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Schedule a quick platform demo and see how Shift Readiness improves employee productivity and guest satisfaction.
We are running better restaurants and have higher sales since implementing the OpsAnalitica Platform.
Nick - Regional Manager, CB Brands
OpsAnalitica has been great for us. Their system allows our multi-unit operators to record and score store visitations. We have established a specific grading system to help the stores achieve excellence in their operations. Along with the score we include pictures, notes, and follow up instructions to allow the system to be used as a learning tool for the operators. We utilize the system on notebooks, tablets, and smartphones. Very versatile and easy to use. The system also has a simple administration component allowing our corporate office to centrally add and remove new locations, users, etc. All in all a very comprehensive and easy to use system.
Dave - VP IT, CIO, Strategist, at Consolidated Restaurant Operations, Inc.
What I like is the versatility for the cost. I mean just to digitize my time and temp inspections is worth the price, but we're getting so much more.
Doug - COO, BEC Group
We have been using the OpsAnalitica platform to conduct our Quality Assurance inspections with our restaurants. Previously, we were using a paper version were scores had to be totaled up, and copies sent out to the restaurants at a later time. Since using the OpsAnalitica platform our inspection process is seamless. Pictures of items noted can be taken and are posted along side of the note for the specific area. Once an inspection is complete, it is easily reviewable, scores tallied and a link to the inspection can be emailed right away. This has changed the inspection process from a full day to a few hours. Also the team at OpsAnalitica has been very helpful when adjustments or edits need to be made to the inspection.
Warren - Director of Operations at Cheeseburger Bobbys / Huey Lueys400K + Inspections Completed
4 Million+ Temperatures Recorded
12 Million+ Questions Answered
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